Shipping
There are no available shipping services to Belarus, Russia and Ukraine.
There are significant delays to Australia, and certain parts of Asia and Africa.
All items are shipped within 1 working day from Sofia, Bulgaria. There will be no import duties within EU.
For countries outside European Union we dispatch with postal service or DHL. Invoice will be attached. Customs clearance is buyer's responsibility. If buyer does not pay import fees, and the shipment is returned, we will refund the initial payment without our shipping expenses for both directions.
Actual delivery times to import customs in workdays outside European Union in May/June
This
are not delivery terms, but statistical information based on our orders
for the last month. They are shown in workdays (1 week = 5 workdays). Customs clearance duration and local delivery is not included
| Country | Small packet priority mail | DHL Economy | DHL Express |
| Australia | 8-14 | - | |
| Israel | 9-12 | - | 2-3 |
| Norway | 5-9 | ||
| Swirtzerland | 3 | 3 | |
| United Kingdom | 4 | 2 | |
| USA | 5-9 | - | 2-3 |
Actual delivery times to EU countries in May/June
This are not delivery terms, but statistical information based on our orders for the last month. They are shown in workdays (1 week = 5 workdays)
| Country | Small packet priority mail | Economy courier | DPD |
| Austria | 4-6 | Eurodis 4-5 DHL 2 | 3-4 |
| Belgium | 5-6 | Eurodis 5-6 DHL 4-5 | |
| Croatia | 2 | ||
| Cyprus | 7 | ||
| Denmark | 5-8 | DHL 5 | |
| Estonia | 8 | ||
| Finland | 6-8 | DHL 6-7 | |
| France | 3-5 | Eurodis/DHL 5 | 5 |
| Germany | 2-4 | Eurodis 4; DHL 3 | 4 |
| Greece | 2 | ||
| Hungary | Eurodis 3-4 | 3-4 | |
| Ireland | 6-8 | DHL 6 | |
| Latvia | 12 | ||
| Netherlands | 4-6 | Eurodis/DHL 4-5 | |
| Portugal | 5-7 | Eurodis 6-8 | |
| Slovakia | Eurodis 4 | 3 | |
| Slovenia | 2-3 | ||
| Spain | 5-7 | Eurodis 5-7 | |
| Sweden | 6-9 | DHL 6 |
Shipping
cost depend on total weight of the package, chosen delivery method, and
destination country. The exact values and delivery times are shown during checkout after
selecting destination country from the drop-down menu on the left
(Shipping Address). Delivery times are not guaranteed and indicative to most mainland towns. Delivery to distinct areas and islands takes up to 2 days more. We reserve the right to upgrade the selected shipping service on our expense.
Currently we offer the following shipping methods:
Small packet - Registered priority mail - prices start from €4. Usually delivery within Europe takes 3-10 workdays. Depending on shipments' destination, weight and value we choose one of the following postal providers: Bulgarian Post, DHL Global Mail, Asendia, Post.NL
Econt Express - The fastest option for Romania and Greece. Cutoff time: 17:30 EET.
DPD Economy - reliable ground courier service all over Europe. Best price/speed ratio to Eastern Europe. Cutoff time: 15:30 EET / 14:30 CET
DHL - DHL Economy Select is a reliable ground courier service around Europe with average delivery time around 1 week. DHL Express is an air service with 1-4 workdays delivery time worldwide. Cutoff time: 15:30 EET / 14:30 CET
Eurodis - a network of well known couriers in Central and South Europe. This is the cheapest method, but slowest to most countries. Recommended for Austria, Belgium and Netherlands.
